Domiciliary Eye Care — West Midlands & WarwickshireDirect Optometrist Line: 0800 689 1914

For Care Home Managers & Providers

A Complete, CQC-Aligned Eye Care Service for Your Residents

We partner with residential and nursing homes across the West Midlands and Warwickshire to deliver fully documented, professional NHS eye care — with the same friendly optometrist every visit, designed to meet CQC standards and integrate seamlessly with your existing care routines.

Free for care homes we partner with: "Spot the vision loss before the fall" — CQC-aligned awareness training for your care staff. Learn more below →

10+
years with NHS Falls Prevention Teams
5+
years serving care homes across the Midlands
48hr
emergency glasses repair

Why it matters

Eye care is often overlooked in care settings — it shouldn't be

Poor vision significantly increases the risk of falls, social withdrawal and cognitive decline in older adults. Yet many care home residents go years without a sight test — simply because attending a high street optician isn't possible.

Eyecare at Home removes that barrier entirely. We come to your residents, carry out full NHS-funded sight tests on-site, and handle everything from dispensing to referrals — with documentation that supports your CQC obligations.

10+ years with NHS Falls Prevention Teams

Our lead optometrist has spent over a decade working directly with NHS Falls Prevention and Mental Health Teams across Wolverhampton, Coventry and Solihull — giving us a uniquely deep understanding of how vision loss contributes to falls risk in older and vulnerable adults. That experience shapes everything we do in care homes.

What We Provide

A fully managed eye care service — from first contact to follow-up.

NHS-Funded Sight Tests

Full NHS sight tests carried out at the care home — no transport, no disruption. All eligible residents can access NHS-funded eye care on-site.

CQC-Aligned Documentation

Every visit is fully documented to care home standards. Our records support your CQC inspection evidence and integrate directly with residents' care plans.

Care Team Coordination

We liaise with your care staff before, during and after each visit — and communicate results to family members and next of kin where required.

On-Site Eyewear Dispensing

Frames and lenses dispensed directly to residents at the home. NHS vouchers accepted. No need to arrange external trips to a high street optician.

Low Vision Assessments

Specialist assessments for residents with conditions such as macular degeneration, glaucoma or diabetic retinopathy — with appropriate aids and referrals.

Onward Referrals Managed

Where further investigation is needed, we handle referrals to ophthalmology and other NHS services on the resident's behalf — reducing the burden on your team.

How It Works

Simple to set up. Minimal burden on your team.

1

Initial enquiry

Call us or complete the enquiry form. We'll discuss your residents' needs and agree a schedule that works around your care routines.

2

Resident consent & preparation

We work with your team to obtain appropriate consent and prepare residents — including those with dementia or complex needs.

3

On-site visits

The same optometrist attends with all equipment — your residents will always see a familiar, friendly face. Sight tests are carried out in residents' own rooms or a suitable quiet space, at their pace.

4

Documentation & follow-up

Full CQC-aligned records provided. Results communicated to families and GPs. Any referrals or eyewear orders handled directly.

Why care homes choose us

A trusted partner, not just a provider

Everything managed. Nothing left to chance.

All Residents Tested

We'll test every resident in one scheduled visit — no chasing next of kin, no gaps, no untested residents.

Zero Admin

We handle 100% of NHS claims, scheduling, reminders and documentation. You get one clear quarterly report.

Same Optometrist

Every visit, same friendly face. Residents build trust. We learn their needs, communication preferences and history.

48hr Emergency

Broken glasses repaired or replaced within 48 hours — not the 2–4 weeks national providers quote.

CQC Documentation

Annual compliance reports, staff training certificates and resident eye care records — ready for inspection.

Dementia Specialists

Adapted techniques for residents with Alzheimer's, vascular dementia and other cognitive conditions.

Are you a care home manager who has worked with us? We'd love to hear your feedback.

Leave a Review
Free for partner care homes

"Spot the vision loss before the fall"

Poor vision is one of the leading — and most preventable — causes of falls in care home residents. Yet the early signs are often missed by care staff who aren't trained to look for them.

We offer free CQC-aligned awareness training for your team, covering how to recognise the signs of vision loss in residents, when to escalate, and how good eye care supports your falls prevention obligations.

  • Delivered on-site at your care home — no travel required
  • Tailored to your team's experience level
  • Supports your CQC falls prevention evidence
  • Counts towards staff CPD hours
  • Completely free for care homes we partner with

What your staff will learn

  • Signs of vision loss to watch for

    Squinting, bumping into objects, difficulty reading menus or activity sheets, reluctance to move around.

  • The vision–falls connection

    How uncorrected vision problems increase fall risk — and why glasses alone aren't always enough.

  • When and how to escalate

    Simple, confident steps for flagging concerns and requesting an eye test through the right channels.

  • Documenting for CQC

    How to record vision-related observations in care plans to support inspection evidence.

⚠️

Did your current provider stop group testing?

National providers like OutsideClinic have stopped group eye clinics — they now only test individual residents booked by next of kin. This creates massive admin burden for your staff and leaves residents untested. We still offer full-coverage block contracts. Your residents deserve better.

Eyecare at Home vs National Providers

See how we compare to OutsideClinic and Specsavers domiciliary services.

What Matters to YouEyecare at HomeOutsideClinic / Specsavers
Same optometrist every visitGuaranteedYour residents see the same face. Every time. No exceptions.Rotating staffDifferent optometrist each visit. Residents never build rapport.
Direct contactMobile numberCall or text your optometrist directly. No call centres.Call centreQueue on a national line. Speak to someone who doesn't know your home.
Emergency responseWithin 48 hoursBroken glasses? Sudden vision change? We're there.2–4 weeksEmergency appointments queue behind scheduled visits.
Local knowledgeMidlands born & bredWe know your GPs, your hospitals, your roads, your community.National coverageThey're everywhere, so they're nowhere specific.
Relationship depthPartnershipAnnual planning, staff training, CQC prep included.TransactionalTest and leave. No ongoing relationship management.
Group testingAll residents in one visitWe schedule block visits — no admin burden on your staff.Individual bookings onlyEach resident booked separately, often by next of kin.
NHS claimsWe handle 100%All NHS paperwork completed and submitted by us.They handleNHS claims processed on their end too.
CQC supportHands-onWe help you prepare for inspections with resident records and staff briefings.Standard reportAutomated report only. No inspection preparation support.
Staff trainingIncluded free"Spot the vision loss before the fall" — CQC-aligned awareness training.Not offeredNo training provision for care staff.
Business modelFamily ownedIndependent, Midlands-based. Every decision made locally.Corporate ownedOutsideClinic is owned by Specsavers (£3bn company). Priorities differ.
Hearing testsEye care onlyWe focus entirely on vision. No upsell pressure.Bundled upsellEye visit becomes a sales pitch for hearing aids.

Your peace of mind

Safeguarding & Compliance

Enhanced DBS certificate held by our optometrists
Full public liability and professional indemnity insurance
Infection control protocols aligned with CQC standards
Mental Capacity Act 2005 trained for consent issues
GDPR compliant data handling and resident record keeping
GOC registered and fully accredited with NHS England

Ready to arrange eye care for your residents?

Get in touch today. We'll discuss your home's needs and arrange a schedule that works for your team and your residents.